BUSINESS INSURANCE
When you’ve put a lot of time and effort into building a business, you want to do everything you can to ensure its ongoing success. That’s why business insurance is so important.
Whatever the size and shape of your business, there is a range of flexible business insurance options designed to protect you from everyday risks you can’t control – leave it to your insurance partner, LHB to guide you through the maze.
Our efficient service offering says goodbye to the call centre and gives you direct access to your insurance advisor, so you don’t spend valuable time repeating details. Instead you are in safe hands with a professional that knows your business and understands your needs.
COMMERCIAL & BUSINESS
INSURANCE IN NEWCASTLE
LHB Insurance Services is your local commercial insurance broker for Newcastle and the Hunter. We are proud to be associated with Steadfast Group, the largest general insurance broker network and underwriting agency group in Australasia.
TELEPHONE: 0437 868 726
Newcastle is one of NSW's largest business economies, anchored by major sectors including the Port of Newcastle, the Hunter Valley coal mines & vineyards, John Hunter Hospital and the University of Newcastle. Around these majors sits a broad and diverse supply chain, from construction, transport and logistics through to manufacturing, mining services and professional services. This mix brings more than 16,000 businesses across the CBD, Honeysuckle and the industrial estates of the lower Hunter. Every sector carries different risks, and each deserves cover that actually fits.
Whether you need business and commercial property insurance, construction and trades cover, public liability and professional indemnity, manufacturing and machinery cover, or commercial motor and fleet insurance, LHB gets to know you and your business first. We take the time to understand your vision, identify the risks that matter to your industry, and help you navigate the right protection every step of the way — from quotation through to claim.
Our team brings experience across every area of commercial insurance, with a few special interests worth noting. Licia's background as a heavy motor underwriter means our fleet, transport and heavy vehicle clients get an underwriter's perspective on cover and claims. Michael's focus on construction gives trade contractors and builders across the Hunter a broker who genuinely understands the exposures that come with the job. And Carla's 20 years of direct market experience in media brings first-hand insight to publishing houses, digital marketing and content production studios, production freelancers, advertising and content businesses navigating risks that off-the-shelf policies often overlook.
Local knowledge, national buying power, and a genuinely customer-centric focus. If you're looking for a commercial insurance broker in Newcastle, let's talk.
MICHAEL HUXLEY
Principal
Michael has over 25 years of experience in the insurance industry and prides himself on providing professional advice, sales, and service to regional businesses, both large and small.
As a principal advisor of LHB Insurance Services in Tamworth, Port Macquarie, and Newcastle, Michael's comprehensive experience encompasses underwriting, claims, insurance broking, and business development.
In 2003, Michael worked in London at Aon as an Account Manager, engaging with multinational global accounts, including Toyota and General Motor Worldwide Insurance Programs. Michael then opened a GIO agency on the North Coast in 2008, joining the Insurance House AR network after six years and subsequently moving into a permanent employee role. From 2021, Michael's aspirations, passion for success, and commitment to people have led to business ownership once again. 2025 brings the evolvement of fruitful partnerships and further commitment to the insurance industry.
Michael is dedicated to developing a professional team of insurance specialists to deliver their best and working alongside business owners to educate them about potential risks & provide the best options to protect what they have worked so hard to create.
Michael's downtime is spent motorbike riding and soaking up life on the coast with his family.
CARLA FERRY
Director
A Newcastle local and highly accomplished media executive with 20 years of leadership experience at ITV Studios, MGM, and Foxtel, Carla is now specialising in commercial insurance, with a continued keen interest in film and television production. Her extensive leadership experience is a source of security for her clients.
Having navigated the challenges of leading during periods of rapid change, Carla is an industry insider uniquely equipped to work with business leaders to help safeguard their investments. Her adaptability and resilience are a source of reassurance for her clients. Her proactive approach and proven track record in driving revenue, mastering complex negotiations, and effective trend forecasting translate into tailored insurance solutions designed to help local businesses thrive.
LICIA JOHNSON
Assistant Account Manager
With over 16 years of dedicated experience, Licia is a highly accomplished insurance professional renowned for her multifaceted expertise across broking, underwriting, and claims management. Licia began her journey in 2009 as an insurance broking assistant, while concurrently earning her broking qualifications.
Licia's strong belief in professional growth through continued industry education has guided her throughout her career, instilling a constant focus on building genuine client relationships through honest, efficient, and informed professional advice and service. Her attention to detail and thorough approach to insurance policy review is something Licia prides herself on, and she always strives to build client confidence in the insurance process and their relationship with LHB as their trusted insurance advisor.
Between her work as an insurance professional and being a mum, Licia loves spending time cooking, reading, and being outdoors hiking, fishing, and exploring Australia's national parks with her partner and their son.
When you appoint LHB, you can depend on us for the following:
RISK
ASSESSMENT
We will assess your risk to determine the level and scope of cover required. Our focus is always on protecting your business and saving costs.
COMPETITIVE PRICING
Our strong relationships allow us to negotiate excellent cover at highly competitive rates.
POLICY ADMINISTRATION
We place your cover as instructed, and your advisor will be the one point of contact for all your policies. If something changes with your business (you purchase assets or open new premises), we can adjust your coverage with one phone call.
ONGOING RISK ADVICE
Your LHB Advisor will assess your business like it's their own. We can help you understand the insurance implications before making some business decisions.
CLAIMS MANAGEMENT
Should a claim arise, we will be by your side, working on your behalf to get your full entitlement without delay.
If you would like an obligation-free review of your insurance cover please contact us.
CONTACT
Address: 14 Rex Avenue, New Lambton NSW 2305
Email: carla.ferry@lhbinsurance.com.au
Telephone: 0437 868 726
IMPORTANT DOCUMENTS